Refund and Returns Policy

Satisfaction Guarantee: We want you to love your HugBuddys purchase! If you’re not completely satisfied, you can request a refund.

Eligibility: Refunds are available within 7 days of purchase. Items must be unused and in original condition.

Process: To request a refund, email us at info@hugbuddys.com with your order number and reason for return. We will provide instructions for returning the item.

Refund: Once we receive the returned item, we will process your refund within 7 business days. The refund will be issued to your original payment method.

Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

Contact Us: For any questions about our refund policy, email us at info@hugbuddys.com.